Automated technology
“SMS Cloud Valet” uses simple automated steps for valet operators.
Check-in
Upon guest arrival, the valet asks the guest for their mobile number and receives the vehicle keys.
“SMS Cloud Valet” sends a Welcome Text to the guest with instructions for requesting their vehicle; in the meantime the valet is parking the vehicle.
Additional Services
Once the vehicle has been dropped off to the valet the guest can request additional services to be carried out on their vehicle such as: tire pressure check and vehicle wash...etc.
Request Vehicle
When it’s time to depart, the guest uses the linki wheich they have received to request their vehicle from the valet. The valet immediately receives a "Requested" notification on their device (Mobile or Tablet), the ticket status will remain "Requested" until the vehicle is delivered to the guest. The ticket status will then show as “Delivered”.
Payment
Once the guests has requested their vehicle they can use the same link to process payment.
Since this solution encourages a ticketless and cashless approach, the option for accepting several payment methods is still available such as: Card Payment, Cash, Promo Code, Supervisor Discount...etc.
Throughout the operations each ticket will have several statuses along the way such as "Dropped", "Requested", "Prepared", "Delivered", "Closed" and "Archived". These statuses are changed automatically by the system depending on the operation and requests.